Refund Policy

1. CHANGES IN RULES/REGULATIONS/LAWS. 

In the event that the immigration law changes anytime you have signed this agreement, anytime during the processing of your application & due to this change of law, you are now ineligible to apply for Migration: Atozee Visas Pvt. Ltd will refund 20% of the consultation charges paid by the client to Atozee Visas Pvt. Ltd. 

2. RETURN OF APPLICATION. 

The client understands and accepts that Embassy/High commission uses its discretion in processing application as per the required skills else return the application with the refund of visa fee. In case of return of the application by the Embassy/High commission Atozee Visas Pvt. Ltd will refund 20% of the consultation charges paid to Atozee Visas Pvt. Ltd by the client. 

3. REJECTION OF APPLICATION. 

In case of rejection by the Embassy/High Commission due to our negligence, Atozee Visas Pvt. Ltd will refund 100% of the consultation charges paid to Atozee Visas Pvt. Ltd by the client. 

NOTE: The refund will be made within 90 working days after the client submits the Refund Form, Copy of the rejection letter, Copy of the rejection stamp on the passport and a copy of the Atozee Visas Pvt. Ltd receipt. 

Atozee Visas Pvt. Ltd will provide no refund if the visa is rejected for any of the following reasons: 

• Failure of medicals by the client or his/her family members included in the application. 

• Failure to provide a genuine Police Clearance Certificate, which is not more than 3 months old. 

• Submission of fraudulent documents. If you submit any forged/false or fabricated document with your application. 

• Prior violation of any immigration or visa law by the client or any of his/her family members included in the application. 

• Late submission of any documents requested by the consulate at a later stage. 

• The client also understands and accepts that no refund will be given if the client withdraws/abandons his/her application or decides to drop out, due to any reason, during the preceding after s/he sign-ups. No claim will be paid if you withdraw your case/application for your any personal reasons. 

Atozee Visas Pvt. Ltd will provide no refund for any of the following reasons: 

• Atozee Visas Pvt. Ltd fees are 100% non-refundable if a visa interview is requested by the Embassy/High commission and the Candidate fails to attend. 

• Atozee Visas Pvt. Ltd fees are 100% non-refundable if the client fails to get the required score in IELTS to meet the eligibility criteria and as advised by the Atozee Visas Pvt. Ltd consultant. 

Penalty & refund in case of non-submission of documents: 

In the event of non-submission of any document to Atozee Visas Pvt. Ltd as required within a period of 60 working days, the client is liable to pay a percentage of Atozee Visas Pvt. Ltd fee as penalty to revive his/her immigration application. Hereby, the client is liable to pay a penalty of 30% of the Atozee Visas Pvt. Ltd service fee to process his/her application further. Failure to pay this will result in the closure of the case and Atozee Visas Pvt. Ltd is not liable to provide any further service or refund any percentage of the fee to the client. 

In the event of any further delay after 120 days the case would be put under voluntary abandonment and AtoZee Visas Pvt. Ltd will not be liable to process the application further. In this case, the client will not be entitled to a refund of any fees previously paid to Atozee Visas Pvt. Ltd Client understands and accepts that the approval of his/her immigration application is purely at the discretion of High commission and the approval of his/her visa is purely at the discretion of the High Commission. 

AtoZee Visas Pvt. Ltd hereby provides processing services, which increases the chances of approval. AtoZee Visas Pvt. Ltd, in no way, guarantees that the client will surely receive a visa from the High Commission.